Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan & Al Switzler

Crucial Conversations

By Kerry Patterson, Joseph Grenny, Ron McMillan & Al Switzler

  • Release Date: 2011-09-16
  • Genre: Business & Personal Finance
Score: 3
From 81 Ratings
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The New York Times bestseller that changed the way millions communicate

“[Crucial Conversations] draws our attention to those defining moments that literally shape our lives, our relationships, and our world. . . . This book deserves to take its place as one of the key thought leadership contributions of our time.”
—from the Foreword by Stephen R. Covey, author of The 7 Habits of Highly Effective People

“The quality of your life comes out of the quality of your dialogues and conversations. Here’s how to instantly uplift your crucial conversations.”
—Mark Victor Hansen, cocreator of the #1 New York Times bestselling series Chicken Soup for the Soul®

The first edition of Crucial Conversations exploded onto the scene and revolutionized the way millions of people communicate when stakes are high. This new edition gives you the tools to:
Prepare for high-stakes situationsTransform anger and hurt feelings into powerful dialogueMake it safe to talk about almost anythingBe persuasive, not abrasive


  • Video Playback Issues

    By FilmPro08
    Please Fix the automatic video playback. If I skim ahead a bunch of video start playing, and I can’t stop them. If I press top and change pages, it starts playing again. Do not buy until this has been fixed.
  • Major Glitch!

    By Browser amateur
    Every time you turn a page, the videos (in the book) automatically start up without your consent. Super Annoying!